Privacy and POPIA
Consent-based intake for labour consultation follow-up.
QDV should publish its final POPIA notice after legal review. This page gives the working MVP content and controls required for launch preparation.
What the site stores
The public assistant does not store full chat history by default. The booking flow stores only the details supplied with consent: name, company, contact details, industry, issue type, urgency, language, and a short matter summary.
Purpose
Information is used to prepare for consultation, contact the employer client, assess urgency, and route the matter to appropriate HR/IR support.
Retention and requests
QDV should define a retention period for intake summaries and provide a contact route for access, correction, deletion, and POPIA queries. Do not submit highly sensitive records through the public assistant.
AI use
The assistant provides general HR/IR guidance from QDV-approved materials. High-risk matters are escalated to a consultation before action is taken.